Richard - Store Manager

What attracted you to VPZ?

VPZ is an already large company and an every growing one at that. Knowing that I could be joining a company that would be growing and changing and what has so many different opportunities is what attracted me to VPZ.

What is your day to day activities?

I oversee implementing policy and standards throughout the store at a high level. I also in my day to day activities make myself readily available to customers to provide the best customer service I can offer. I personally pride myself working in close relation to the customers so that it is a place our customers enjoy coming to and want to come back.

Why would you recommend working for VPZ?

It is a family run company who take every member of staff seriously and appreciate your efforts towards the business. The opportunity for progression within is huge so if you put the time and effort in you will no doubt be rewarded.

What have you learned whilst working for VPZ?

I have learned that customer loyalty is key in retail and the relationships you build up with your regular customers is pivotal in stores performance where in other sales roles I previously had I relied on get them in and out as fast as you can policy.

What are you looking forward to in the future of your career with VPZ?

I am currently very happy in my position now. The role gives me a great balance between work and my personally life. I would like to move on however in the future to a cluster manager as that does appeal to me and I’d love to continue building a relationship with the company through progression.

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